© 2019 by Cuba Travel Adventures Group

Cuba Travel Adventures Group

1550-G Tiburon Blvd. Ste. 345

Tiburon, CA 94920

P (415) 789-9398

(415) 435-1762 

CubaTravelGroup@gmail.com

CTAG tours have been licensed and conducted under U.S. Department of the Treasury Office of Foreign Assets Control (OFAC) License No. CT-2013-304351-1, and presently are conducted pursuant to the general license as a U.S. company authorized by OFAC / CFR § 515.574 (Support for the Cuban People) and CFR § 515.575 (Humanitarian projects)

CTAG is a registered travel service provider (TSP) with the Office of Attorney General, Department of Justice of the State of California pursuant to Reg. #CST#2122898-40

Cuba Travel Adventures Group and its parent company APR GROUP, INC. are committed to our Cuba travelers' safety and security. Because of unprecedented demand for Cuba travel - from lodging and transportation to guides, drivers and for reservations at some of our top-choice of Cuba's best restaurants and paladares - we work well in advance of the trip date to book Cuba flights and infrastructure services for our great travelers beginning promptly when our travelers make their travel commitments with us.

 

Because our Cuba travel bookings require putting ourselves on the line reputationally, and require advance financial commitments on our part, Cuba Travel Adventures Group trip cancellation and refund policies are as follows:

 

360 days prior to trip departure to Cuba:  100% refund less initial deposit to create custom itinerary

 

180 days (6 months) prior to trip departure: full refund less 10% advance planning and service commitment fee

 

120 days (4 months) prior to trip departure: 75% refund

 

90 days (3 months) prior to trip departure:  50% refund

 

60 days (2 months) prior to trip departure: 25% refund

 

Less than 60 days prior to trip departure:  no refund; 100% of trip cost is deemed earned.

 

We strongly suggest individual purchase of trip cancellation/trip interruption and emergency additional medical insurance coverage through the passenger's own resources.  One or more of the insurance vendors offers "CFAR" insurance (Cancellation for any Reason).  

 

We can suggest considering Travel Guard http://www.travelguard.com/travelinsurance/index.aspor Travelexhttp://www.travelinsurance.com/?gclid=CIvBmIPupsYCFQxqfgodw1oAHgas two often-recommended, generally reliable companies.  

 

Thank you for your understanding.